Digitoll in Norway: fast and correct customs declarations
Do you need help with Digitoll for imports into Norway? We make sure all the information is registered correctly before the border crossing, so your goods can pass without unnecessary delays.
Digitoll is mandatory in two steps and replaces the old direct transport arrangement. Norwegian Customs (Tolletaten) requires the information to be correctly registered before the vehicle arrives at the border.
Since 15 September 2026: the obligation to notify and provide information must be met digitally in Digitoll, and direct clearance (direktefortolling) has been abolished.
1 March 2027: the customs declaration must be lodged no later than at the border crossing.
Get in touch today if you want your imports into Norway handled safely and smoothly.
How does Digitoll work in practice?
Digitoll means that information about the transport and the shipment is registered digitally before the vehicle arrives at the Norwegian border. This lets Norwegian Customs check the details in advance.
The transport information is linked to the customs declaration through a cargo manifest. When the vehicle crosses the border, its registration number is read automatically by cameras at the customs station.
If all the information is correctly registered and no inspection is needed, the vehicle can pass without stopping.
If you want to read more about the declaration itself, see our page on import declarations for Norway.
What happens if information is missing?
If the required information has not been registered, or if Norwegian Customs wants to carry out an inspection, the transport is directed to the customs office.
That can mean delays, extra costs and unnecessary waiting. This is why it is essential that Digitoll is handled correctly before the transport reaches the border.
Why choose us for Digitoll in Norway?
We work with Digitoll every day and know how important it is that every detail is correct before the border crossing.
With the transport and the customs declaration under control before arrival, the risk of stops and delays drops considerably.
If you need help with Digitoll for Norway, get in touch. We follow the process closely from start to finish, so both the carrier and the importer know where things stand.
What is Digitoll?
Digitoll is Norwegian Customs’ digital solution for registering information about goods and transport before the border crossing.
Instead of the information first being registered when the vehicle arrives at the border, the required details are sent electronically before it gets there.
This allows the customs authorities to:
Digitoll is part of Norwegian Customs’ work to digitalise the movement of goods and make the import process more predictable for businesses. It also frees up resources for work such as preventing goods being smuggled into the country.
If you want to read more about the declaration itself, see our page on import declarations for Norway.
Read more about Digitoll at Norwegian Customs (in Norwegian).
The cargo manifest in Digitoll: how it works
A central part of Digitoll is the registration of a cargo manifest.
The manifest links the transport information, the customs declarations and the shipments together before the vehicle arrives at the border.
A vehicle can only have one active cargo manifest registered.
If one lorry carries several shipments to different consignees in Norway, all of them must be linked to the same manifest.
You first register an import declaration as usual, but instead of sending it to the expedition unit (ekspedisjonsenhet) the vehicle will pass through, you send it to:
442001 (Digitoll)
The declarations are then linked to the cargo manifest before the border crossing.
A cargo manifest consists of three main parts.
1. Transport
The transport part describes the actual transport arriving at the border.
The following details are registered:
It is important that the estimated time of arrival is correct, since Digitoll works with a time window of roughly two hours either side.
Only one party can register the transport part, since a vehicle can only have one manifest.
2. Master consignments
In the Master consignments part, each shipment carried in the vehicle is registered.
A separate line is created for each shipment.
The details registered here include:
If one lorry carries shipments to several different customers in Norway, one line must be created per shipment.
3. Cargo lines
The third part of the manifest is Cargo lines.
This is where the detailed information about each shipment is registered.
One cargo line is created per shipment. If a transport contains goods for three importers, three cargo lines are created.
Each cargo line includes details such as:
In addition, the cargo line must be linked to the customs documentation.
This includes:
Get help with Digitoll in Norway
Digitoll sets new requirements for how transport information and customs declarations are registered before the border crossing. Small errors in the cargo manifest or the declaration references can cause delays at the border.
EasyToll helps carriers and importers register Digitoll correctly, so the transport can cross the border without unnecessary stops.
When several customs representatives are involved in the same transport
In practice, one transport can contain shipments for several importers in Norway.
Those importers may in turn use different customs representatives. Many of them are freight forwarders, and we have explained what a freight forwarder does.
Say a lorry carries goods for three different importers, and each of them uses its own customs representative.
Each customs representative will then:
But since the transport can only have one cargo manifest, one party has to register the transport part.
In other words, one of the customs representatives takes responsibility for the transport information, while the others register their own shipments.
Statuses on the cargo manifest
When the cargo manifest is sent to Norwegian Customs, each part of the manifest gets its own status.
The most common statuses are:
Accepted
The information is registered and approved.
Error
There are errors or missing details that must be corrected.
It is important to keep an eye on the status of all three parts:
All three must have the status Accepted before the transport arrives at the border.
How does the border crossing work with Digitoll?
Once the cargo manifest is registered and approved, the transport can cross the border through the Digitoll system.
At the border crossing point, the vehicle is registered automatically.
At Svinesund, for example, this is what happens:
- a camera at the entry reads the registration number
- the system matches the vehicle to its cargo manifest
- the driver sees an overhead board showing the registration number and a signal
The driver then gets either:
Green light
The vehicle can continue through the area.
Red light
The vehicle must drive in to the customs office for inspection.
When the information is correctly registered in advance, many transports can cross the border without stopping.
Common challenges with Digitoll
Even though Digitoll makes the border crossing more efficient, problems can arise if the information is not correctly registered.
Common challenges are:
Errors like these can cause delays, or mean the transport has to go in to the customs office for manual processing.
How EasyToll helps you with Digitoll
We help importers and carriers handle Digitoll correctly.
Among other things, we assist with:
The goal is to make sure the transport is correctly registered before it arrives at the border.
You can also read more about:
Need help with Digitoll or imports into Norway?
Digitoll sets new requirements for documentation and information flow before the goods arrive at the border.
EasyToll helps you with correct customs declarations and Digitoll registration, so the transport can cross the border without unnecessary delays.
Send us the details of your shipment, and we will assess the right solution and get back to you within 10 minutes.
Fast handling
Personal follow-up
Frequently asked questions about Digitoll
What is Digitoll?
Digitoll is Norwegian Customs’ digital system for registering transport information and customs data before goods arrive at the Norwegian border.
Does everyone have to use Digitoll?
Yes, Digitoll is mandatory in two steps. Since 15 September 2026, the obligation to notify and provide information must be met digitally in Digitoll before the border crossing, and direct clearance (direktefortolling) has been abolished. From 1 March 2027, the customs declaration must be lodged no later than at the border crossing, and the direct transport arrangement ends. Until 1 March 2027, the goods can be referred to with a reference.
Who registers the cargo manifest?
The transport information is registered by the carrier or the customs representative, while the customs declaration is normally lodged by the importer or the customs representative.
What happens if the information in Digitoll is wrong?
If information is missing or does not match the declaration, the transport can be sent to the customs office for inspection.
